OPENING TIMES, BADGE AND ARRIVAL
Opening times*
Wednesday 12 June, 08:30-17:30
Thursday 13 June, 08:30-16:30
*Exhibitor access on show days
Wednesday 12 June, from 07:30
Thursday 13 June, from 08:00
Breakdown
Thursday 13 June,
*17:00-19:00 Shell scheme exhibitors
*17:00-22:00 Space only contractors
All vehicles arriving at the venue to unload or load must be registered via the ExCeL traffic booking system Voyage Control.
Badge
Your badge has been emailed to you from [email protected]. (please email [email protected] if you need it to be resent, remember to check your junk/spam folders).
Speed up your entry process. Print your badge and bring it with you to avoid queues for badge printing. Don’t have a printer? Have your badge barcode ready to scan and print when you arrive at ExCeL.
When you arrive at Custom House station:
Printed your badge? Follow the green floor sticker for badge holder entry via the N2 entrance
Don’t have a badge? Follow the yellow floor sticker to print your badge at N3 (note there is no entry via N3).
VENUE, TRAVEL, AND ACCOMMODATION
Venue
ExCeL London
N2 entrance (printed badge holders), or N3 for badge printing (no entry via N3)
Royal Victoria Dock, London, E16 1XL
Travel
Reduce your carbon footprint by using public transport where possible. ExCeL London is well served by public transport (the Elizabeth Line and DLR are the quickest routes to ExCeL London, alight at Custom House).
Accommodation
Enter the passcode: HAYC11924 on the accommodation website for special rates.
EXHIBITOR MANUAL
For any exhibitor questions, please refer to the exhibitor manual or email [email protected].
LEADS RETRIEVAL
Please ensure that your SmartScan leads retrieval app has been ordered for your stand, available to purchase from the exhibitor hub which was emailed to your company rep. All the leads will be managed and downloadable from the
Livebuzz exhibitor hub. You can also download marking assets, and invite key clients to the event and monitor their registrations. Look for an email from [email protected].
EVENT PLATFORM
For the line-up programme, activities timetable, exhibitors directory, floor plan and more! Note there will not be any printed handouts of these onsite.
Username: (Your username is the same email address your badge was sent to)
Initially, you'll be prompted to create a password. Attended the CIPD Festival of Work last year? You can use the same password as before or reset your password after entering your email. (Remember to check your junk/spam folders).
Update your preferences on the pop-up screen when you first log in, or at any time, by editing your privacy settings.
Please use the latest version of Chrome, Firefox, Safari or Edge (Internet Explorer is not compatible).
PLAN YOUR DAY
7 stages of content
Workplace transformation (Main stage), Equality, Diversity and Inclusion (EDI), Employee Experience, Internal Comms, Learning & Development, Responsible Business and Wellbeing.
Look out for the floor stickers near the main entrance to guide you to each stage.
Seats are allocated on a first come, first served basis. So, arrive early to avoid disappointment.
Accessibility
Anyone with an accessibility requirement will be offered a different coloured lanyard for stewards to identify and offer support easily. Reserved accessibility seating is at the front and back of each stage (stewards will be wearing green t-shirts, if you need any assistance). Hearing loops are located at the front of the stages.
What we’re doing to make the event more accessible
ExCeL London accessibility guide
Cloakroom
There is a staffed cloakroom on the lower level of ExCeL near the N4 and S4 entrances. This cloakroom is provided at no charge to visitors however, please note that items are left at your own risk. There is very limited space for luggage, so it is strongly recommended that luggage is left at hotels prior to your arrival at the venue and collected after your departure.
Exhibitor stands
Check out the leading product and service providers. Access the exhibitor directory and floor plan on the event platform.
Some exhibitors may ask you to scan your badge and gain consent to contact you for direct marketing purposes. If you’d prefer your contact details not to be shared, you can choose not to have your badge scanned by telling the exhibitor. (Please note: You’ll be scanned by one of our staff on entry to the event, this is for health and safety and analytical purposes only and your data will not be transferred as a result of this scan.)
Festival experiences
View the activities timetable on the event platform, experiences include; The Knowledge exchange, People library, AI lab, Social impact hub, Employment law drop-in clinic and Wellbeing village.
Food and drink on the Festival floor
Check out the Social cafe for a variety of hot and cold drinks and grab-and-go options like sandwiches, salads, snacks and cakes. Looking for a hot food option? Head over to the street food trucks in the Meet and Eat area where you’ll find:
Bian Dang, serving up some tasty breakfast and Taiwanese lunch options, including well-balanced boxes of steamed rice, stir-fried vegetables and a choice of twisted chicken or claypot aubergine. (Caters for halal, vegan, vegetarian and dairy-free).
Nazari, serving up wraps and mezze bowls, inspired by the dishes and flavours of North Africa, Spain and the wider Mediterranean. Choices of chicken, falafel and halloumi or all three!. (Caters for halal, vegan, vegetarian, dairy-free and gluten-free).
Don’t forget to bring a reusable cup to get a discount off your hot drink, from the Social cafe inside the hall, or at any of the HEJ cafes on the boulevard.
Help desk
If you have any queries during the event, please visit the help desk located to the left of the main entrance inside the hall.
Headline Artists sessions
Headline Artists sessions will be live-streamed to the EDI, Responsible Business, Employee Experience, and Wellbeing stages.
Seats are allocated on a first come first served basis, so arrive early to avoid disappointment.
Stacey Dooley, MBE on Wednesday 12 June, 10:45-11:45
Alex Mahon on Wednesday 12 June, 14:15-15:15
Dex Hunter-Torricke on Thursday 13 June, 14:00-15:00
Multi-faith prayer room
The multi-faith prayer room can be accessed through the grey door next to the S9 entrance on the boulevard.
Phone charging
Charging points are located in the boulevard (next to Venue Services and at hall entrances N4, N7 and S9). Just £2.00 for the first hour, or £4.00 if you drop it back within 24 hours.
Q&A and polling
To participate in speaker Q&A and interactive polling (where applicable), login to the event platform, go to the session (via Festival line-up > Stages), then select Q&A.
Quiet room
One of our features for this year’s Festival is a dedicated quiet room onsite. Designed for anyone who needs it. Please feel free to come here to regulate and de-escalate. Please be mindful of others while using this space. This is not a meeting space. If you require an area to hold a meeting please use the networking areas in the Social cafe, Meet and Eat, or the boulevard.
Security
Bag checks will be conducted as you enter the show. Please ensure you wear your badge and keep your personal belongings with you at all times.
Sustainable events
We’re committed to making our events more sustainable. Click here to find out what we’re doing and how you can help us minimise the carbon footprint of the event.
Water refill points
Cut down on plastic waste! Bring a reusable bottle with you and access any of the free water refill points, located in the main boulevard of ExCeL London, at any time during the Festival.
WiFi (sponsored by MHR)
Network name: CIPD FOW free Wifi
Password: MHRglobal
Enhance your festival experience when you purchase a Content+ pass. For only £125 (+VAT) you will gain 90 days of on-demand^ access, after the Festival, to 74+ hours of content including:
- Recordings from all 150+ sessions, across the 7 stages at the Festival
- A selection of curated articles and podcasts from leading publications including; People Management, Management Today and Work
- Exclusive interviews* with some of the Artists from the Festival
^All recordings, interviews, articles and podcasts will be made available from 21 June for 90 days of on-demand access
*This is subject to speakers agreeing permission to share their interviews and presentations post-event.