ExCel London is designed for maximum accessibility for all events, this includes full accessibility to wheelchair users. Click here to read more about what the venue is doing to improve accessibility.
There is a quiet room for anyone who needs it, visitors were able to come here to regulate and de-escalate.
There is a multi-faith prayer room located at ExCeL for anyone who needs it. It can be accessed through the grey door next to the S9 entrance on the boulevard.
There is no formal dress code, all visitors were able to dress as they felt comfortable.
Anyone with an accessibility requirement was offered a different coloured lanyard so that stewards could easily identify and offer support.
Event staff were wearing green t-shirts on the content stages to be more easily identified and approached for help.
Hearing loops were located at the front of content stages for anyone hard of hearing.
All content stages and rooms had closed captions.
The Content+ option means that anyone who did not want to attend in person, for whatever reason, can still view the content across all 7 stages.
In order to support visitors who need to bring personal support animals to the venue and to ensure smooth entry for those animals permitted, please email [email protected], copying in [email protected], prior to arriving onsite.